WHY COMMIT?
COMMIT LLC is a network of independent Remedy Consultants which have extensive real life experience and knowledge of BMC Remedy® products. The skills of our consultants are diverse and cover all aspects of a BMC Remedy implementation which may include ITIL process consulting, project management, developing, integrations, etc.We use consultants we know and trust and carry the same business and work ethics as our management team. Our proven track record and pool of highly skilled and experienced consultants has made us a pipeline for resources for BMC projects, BMC partners and has helped us retain our own customer base.With our proven results (see our testimonials) and reasonable costs the question to ask should be WHY NOT COMMIT?
COMMIT LLC is a network of independent Remedy Consultants which have extensive real life experience and knowledge of BMC Remedy® products. The skills of our consultants are diverse and cover all aspects of a BMC Remedy implementation which may include ITIL process consulting, project management, developing, integrations, etc.
We use consultants we know and trust and carry the same business and work ethics as our management team. Our proven track record and pool of highly skilled and experienced consultants has made us a pipeline for resources for BMC projects, BMC partners and has helped us retain our own customer base.
With our proven results (see our testimonials) and reasonable costs the question to ask should be WHY NOT COMMIT?
IT Projects are failing at alarming rates. Recent industry research show approximately 50% of all IT projects exceed budget, while only 75% of all IT projects ever deliver the original stated functionality. COMMIT NOW and find out how we can make your next BMC Remedy® project a success.
IT Projects are failing at alarming rates. Recent industry research show approximately 50% of all IT projects exceed budget, while only 75% of all IT projects ever deliver the original stated functionality.
COMMIT NOW and find out how we can make your next BMC Remedy® project a success.
Kevin Shaffer, President.Kevin holds a B.S. in Management Information Systems from Kansas State University. He obtained his RAC (Remedy Approved Consultant) certification in 2001 and has obtained his BMC Certifications for v7.x applications.Kevin has been involved in call center operations for 15 years in frontline support, backline support and Service Desk managerial positions. This broad experience is valuable as he understands the business needs of each role. Kevin has led more than 30 Remedy implementations for various Fortune 500 companies. He has established a reputable reputation in the Remedy professional services market which is evidenced by his high rate of repeat customers.Stephen Waller, Vice President, Professional Services. Steve has over 25 years of IT experience in System Operations, Service Desk Support and Management, Remedy Development and Administration , Practice Management, and Project Management. Steve has led more than 15 Remedy implementation projects and has been involved in the upgrade and support of over 45 Remedy ARS Systems for Various Fortune 500 companies.
Kevin Shaffer, President.
Kevin holds a B.S. in Management Information Systems from Kansas State University. He obtained his RAC (Remedy Approved Consultant) certification in 2001 and has obtained his BMC Certifications for v7.x applications.
Kevin has been involved in call center operations for 15 years in frontline support, backline support and Service Desk managerial positions. This broad experience is valuable as he understands the business needs of each role. Kevin has led more than 30 Remedy implementations for various Fortune 500 companies. He has established a reputable reputation in the Remedy professional services market which is evidenced by his high rate of repeat customers.
Stephen Waller, Vice President, Professional Services.
Steve has over 25 years of IT experience in System Operations, Service Desk Support and Management, Remedy Development and Administration , Practice Management, and Project Management. Steve has led more than 15 Remedy implementation projects and has been involved in the upgrade and support of over 45 Remedy ARS Systems for Various Fortune 500 companies.
OUR TEAM.
ANALYZE YOUR BUSINESS.
PERFORMANCE TUNING
TRAIN YOUR USERS
COMMIT's instructors draw on their extensive knowledge of the Remedy ITSM/ARS application to design, develop and deliver customer specific Remedy ITSM/ARS application training. We can deliver all your trainining needs using one of the following methods.1. A train-the-trainer approach to ensure knowledge transfer to a core group of your staff. 2. We can provide you with instructor led classroom training. 3. We can even offer discounted BMC training.
COMMIT's instructors draw on their extensive knowledge of the Remedy ITSM/ARS application to design, develop and deliver customer specific Remedy ITSM/ARS application training.
We can deliver all your trainining needs using one of the following methods.
1. A train-the-trainer approach to ensure knowledge transfer to a core group of your staff.
2. We can provide you with instructor led classroom training.
3. We can even offer discounted BMC training.
COMMIT will define and analyze your business processes, develop a realistic project management plan and implement the applications based on your requirements on time and within budget.
Is your system giving the response time you expect? Are searches taking too long? Is the environment stable? Inquire about our fixed cost Health Care program.
INTEGRATE WITH REMEDY
STAFF AUGMENTATION
You have ITSM now up and running. Now you want to leverage the functionality by integrating with other 3rd party products. No problem, our consultants have integrated many products including but not limited to Serena, HPOV, CiscoWorks, NetIQ, Fedex Ship Manager, SMS, Altiris, LDAP, SSO and many more.
Are you experiencing unexpected staff absences? Is the Remedy workload too much for your current staff? Do you want to free up your staff for other important IT initiatives? Need help with patch maintainence or upgrades? Find out how COMMIT has helped other companies by augmenting their staff with one of our consultants.
"As we wind down here after the migration, please allow me one last opportunity to recognize COMMIT's contribution to the successful migration of a Fortune 300 company to ITSM 7. As one of the first major corporations to migrate a global implementation, COMMIT was essential to the success of this project. We would not be celebrating today were it not for COMMIT's hard work and intimate knowledge of Remedy" - Global IT Manager for a Fortune 300 Retail Company"Overall expectations were exceeded! The consultants personality combined with their technical ability and quick assessment of our environment made a successful upgrade. The project was completed on time and under budget. " - Service Desk Manager for Government Agency"COMMIT's thorough knowledge of Remedy, their troubleshooting skills and ability to quickly understand our system has been invaluable to us. COMMIT focuses on a problem and isn't satisfied until it is resolved to perfection. I also appreciate their critique of our system and suggestions for ways to improve it. The documentation they provided us is exemplary." - Service Desk Manager for a State Office"COMMIT's knowledge and expertise has been the driving force behind the success of our Remedy redesign and subsequent enhancements. COMMIT's positive approach and pleasant disposition has made it a pleasure to work. I hope the future presents opportunities to work with then again ." - Asset Manager for a Fortune 300 Retail Company"Just wanted to thank you personally for your efforts on the ITSM project. In particular the workshops you led and the close working relationships you developed with our team were extremely helpful in moving the Requirements Analysis section of the project forward." - BMC Project Manager
"As we wind down here after the migration, please allow me one last opportunity to recognize COMMIT's contribution to the successful migration of a Fortune 300 company to ITSM 7. As one of the first major corporations to migrate a global implementation, COMMIT was essential to the success of this project. We would not be celebrating today were it not for COMMIT's hard work and intimate knowledge of Remedy" - Global IT Manager for a Fortune 300 Retail Company
"Overall expectations were exceeded! The consultants personality combined with their technical ability and quick assessment of our environment made a successful upgrade. The project was completed on time and under budget. " - Service Desk Manager for Government Agency
"COMMIT's thorough knowledge of Remedy, their troubleshooting skills and ability to quickly understand our system has been invaluable to us. COMMIT focuses on a problem and isn't satisfied until it is resolved to perfection. I also appreciate their critique of our system and suggestions for ways to improve it. The documentation they provided us is exemplary." - Service Desk Manager for a State Office
"COMMIT's knowledge and expertise has been the driving force behind the success of our Remedy redesign and subsequent enhancements. COMMIT's positive approach and pleasant disposition has made it a pleasure to work. I hope the future presents opportunities to work with then again ." - Asset Manager for a Fortune 300 Retail Company
"Just wanted to thank you personally for your efforts on the ITSM project. In particular the workshops you led and the close working relationships you developed with our team were extremely helpful in moving the Requirements Analysis section of the project forward." - BMC Project Manager
OUR LOCATION
CONTACT US
512 Aspen Creek CourtAndover, Kansas 67002
512 Aspen Creek Court
Andover, Kansas 67002
Phone: (316) 208-5341Email: sales_commitllc.com
Phone: (316) 208-5341
Email: sales_commitllc.com
